On Mon, 21 Nov 2022 22:02:10 +0100 Paul Boddie paul@boddie.org.uk wrote:
And perhaps, instead of chasing up Mr Waid, with whom I have no contractual relationship, Crowd Supply might exercise their expertise in ensuring that this project will not fail, given that they are so proud of their perfect record and of "carefully vetting and working with our projects".
I agree with this.
This is kind of where I was going with my mention of "legal action". If CrowdSupply is marketing themselves as a better alternative to the "donate to a project and maybe you'll get something" that Kickstarter and others seem to be known for, then I think we could hold them to that. If they're trying to position themselves as a professionally-run business-transaction version of crowd-funding, then as a backer, my business relationship is with CrowdSupply, and it seems reasonable that I should be able to expect them to provide/arrange remedies, and deal with the other parties (such as ThinkPenguin) as subcontractors who made promises to CrowdSupply.
If this gets to the point of a Social Media publicity/shaming campaign, I would suggest that pointing the bad publicity at Crowd Supply is worth considering as an alternative/complement to directing bad publicity at ThinkPenguin.