On Thu, Jun 21, 2018 at 6:35 PM, lkcl luke.leighton@gmail.com wrote:
thanks for this - it's really appreciated, i'm going to cc the mailing list, bcc'ing you, and taking out your email address.
there is something which i've not put on the page (however it has been discussed many times over the years on the mailing list). right now the last thing that's needed is for a huge number of non-technical individuals to come online at once and overwhelm the *volunteer* technical members of the mailing list.
This is something that I see a lot of people not appreciate: People use their windows computers full time with absolutely no technical support. Even when they pay( and even for pre installed computers the notion of the OS being part of the cost exists subconsciously as I've noticed with a friend), they do not expect or feel entitled to technical support. It comes to show how important the maturity of a project is( as in even the worst OS currently available can run long enough to warrant the users not requiring technical support).
I think once the original crowdfunding pledges are delivered a first round of outreach will be required. I don't know how future sales of the project are going to happen( since as you said you don't intend to stay in the business of making them for long) or who is going to develop new cards but the project could definitely use some extra eyes. Personally I'm holding off a purchase both due to the fact that the A20 is too slow for anything useful for me and mainly due to cost( and I want to build a NAS at some point too).